What are the benefits of having domain-based email addresses?
A domain-based email address, like email@example.com, helps you look more professional with customers and prospects and promotes your website and company. Every time you send an email from a domain-based address, you're putting your domain name in front of customers and encouraging them to visit your website.
And with each plan, you can create free ‘alias’ addresses – like one using your first name (firstname.lastname@example.org) and others for different departments (email@example.com) -- that all feed into a single inbox and make you look even more professional.
What are Office Web Apps?
Office Web Apps are easy-to-use versions of Word®, Excel®, PowerPoint® and OneNote® that you use within a Web browser. You can access the Office Web Apps from your cloud storage to create new files, edit existing files, share and collaborate online with clients or colleagues.
Why should I buy Office 365 from GoDaddy if I already have Office on my desktop?
In addition to including email addresses tied to your domain, our Office 365 plans give you the ability to easily and securely share and collaborate on documents using SkyDrive Pro and the Office Web Apps. You can also create shared calendars with people inside and outside of your company. Finally, unlike the Office you currently have, Office 365 from GoDaddy gives you the ability to have real-time online meetings and screen sharing using Lync.
Plus, if you purchase our Productivity Plus plan, you can get the latest version of the Office desktop applications you know and love so you’ll have the best functionality at your fingertips.
Which desktop applications come with the Productivity Plus plan?
This depends on whether you are using a PC or a Mac. PC users can download the latest versions of Word, PowerPoint, Excel, Outlook, OneNote, Publisher, Access, and the desktop version of Lync. Mac users will receive the latest desktop versions of Word, PowerPoint, Excel, Outlook should they subscribe to the Productivity Plus plan.1
Will the latest version of Microsoft Office work on my computer?
To use the 5 desktop downloads you get with the Productivity Plus package, you must be on one of the following operating systems:
- Windows Server 2008 R2
- Windows 7
- Windows Server 2012
- Windows 8
- Mac OS X version 10.6 or later.
If you are running a different operating system, remember that you can still work online with the Office Web Apps, browser-based versions of your favorite Microsoft tools like Excel, Word or PowerPoint, which are included with the Business Essentials or Productivity Plus plans.
What is online document collaboration?
With our Business Essentials and Productivity Plus plans, documents created or stored in your SkyDrive Pro cloud storage can be simultaneously edited with others inside or outside your company – anyone with a link to a document can make edits at the same time as you. You can even see each other’s edits as you go, so you’ll always be on the same page with the latest version—all without having to send documents back and forth via email.
I purchased the Productivity Plus plan. Can I download the 5 installs of Office on my employees’ computers?
The desktop Office licenses that come with the Productivity Plus plan are associated with an individual user’s account. This makes it easy to connect Office desktop applications with the online services and cloud storage that allow you to work anywhere. Downloading a copy onto another user’s computer may keep that second user from experiencing these benefits.
To get the most out of Office 365 from GoDaddy we highly recommend ensuring that anyone needing the latest desktop version of Office be associated with a Productivity Plus account.
Will the Excel, PowerPoint and Word programs I already have installed on my computer work with my cloud storage and Office Web Apps?
SkyDrive Pro cloud storage and Office Web Apps work best with the latest version of Microsoft Office, Office 2013, Office 2010, and Office 2011 for Mac.
With these versions of Office, you can select files stored in the cloud and edit them using your desktop applications instead of the Office Web Apps. Simply open the file you wish to edit, click ‘Edit in Word/Excel/PowerPoint’ and when you click ‘Save’ within those applications, your document will sync back to your storage.
What if I already have a Workspace email account from GoDaddy?
If you would like to start using Office 365 from GoDaddy for your email account right away, you will need to start with a new inbox.
We plan to offer a service later in 2014 that will transfer data for existing customers who want to migrate to Office 365. In the meantime, if you have questions, please call us at (480) 505-8877 and we can help you make the right decision regarding your existing email.
I have a Mac. Can I still use Office 365 from GoDaddy? What about the Productivity Plus plan?
Yes. The Office 365 Web Apps are compatible with Mac OS X 10.5 and later with Safari 5 and later.
And if you choose the Productivity Plus plan, you’ll be able to download Office for Mac 2011 Service Pack 3, which is fully compatible with Mac OS X 10.6.
I am part of a larger organization—can I use Microsoft Office 365 from GoDaddy?
The plans on our website are ideal for small businesses that require fewer than 25 accounts. You may purchase up to 25 user accounts on each plan type and up to 75 in total. Should these limits not meet your needs, we do have solutions to help a larger business. Just give us a call at (480) 505-8877. Our award-winning team is here to help 24/7.
What is Lync Online?
Lync Online, included in the Business Essentials and Productivity Plus plans, allows you to communicate with your colleagues, customers and partners via online conference call or HD video conference. With just a couple of clicks, you can share your screen to review or invite up to 250 people inside or outside your company to take part in an online conversation.
What is the cloud?
Working or storing files in ‘the cloud' means that your programs and documents are stored securely on the Internet — not on your hard drive – so you can access them anytime, anywhere, from almost any device connected to the Web.
You don't need to buy additional software and you’re not dependent on your computer to get work done. Plus, since your documents are stored on secure servers, you have peace of mind knowing that, even if your hard drive crashes, your documents and programs are safe and accessible from any web browser.