CRM Software

When it comes to keeping customers happy, service and follow-up are key. But how to keep track of every single contact, purchase and issue for every single customer?

Simple. Get the Go Daddy Contact Manager (CRM), an online Customer Relationship Manager (CRM) that keeps all your customer information in one place.

Add contacts to Go Daddy Contact Manager (CRM) directly from the Web, your email inbox or by importing your current contacts list. Contact form includes space for name, address, date of transactions, pending and finished transactions, issues and complaints, order status, shipping and fulfillment dates, account information, demographic data and more. You can even attach notes and files to any entry for detailed, one-stop histories on each and every customer.

Quickly resolve customer issues by consulting the history and notes in that customer’s file. Delegate resolution of customer complaints to another, knowing they’ll have all the information they need at their fingertips. Create mailing lists of all the customers who use the same products or services to use with special marketing promotions.

Some CRM software requires a Ph.D. in astrophysics to figure out but not this one! The Go Daddy Contact Manager (CRM) is a streamlined CRM application that’s so easy to use, even someone with no CRM training can master it. And because it’s Web-based software, you and your staff can access your files anytime, anywhere and be confident that you are looking at the most up-to-date information available for that client.*

Go Daddy Contact Manager (CRM) integrates seamlessly with Go Daddy Marketplace™, instantly making a note in the customer’s file when an order is placed or return logged with a Go Daddy Marketplace merchant.

In addition, Go Daddy brings you a wealth of other products designed to extend your reach on the Web and increase the efficiency of your day-to-day operations. These include Search Engine Visibility, Quick Shopping Cart®, Express Email Marketing®, group and business email accounts, Online File Folder™ and complete brand identity and Web site design services.

*Go Daddy Contact Manager (CRM) works best when customer files are regularly up-dated.