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Getting Started

Can't Access My Clients' Sites via GoDaddy Pro?

When I click "Manage Settings" in a client's area in my Dashboard, I get the following message:

 

We can’t grab this info right now, but are working furiously to fix it. Please try back later.

 

This has been an issue since this past Saturday. I obviously created a ticket (the support agent I called had never seen this issue before in his 3 years experience).

 

Has anybody seen this before? 

2 REPLIES 2
Former Employee

Hey @CantonJester - bummed to hear you had problems for that long!  We've found an issue and fixed it - if you're still seeing problems please let me know.  


Aside from that, how are you liking and using GoDaddy Pro?


Thanks
Jake

I can now access my clients' sites. Thank you!