This concern is related to change marketing place for my online store at Organikrishi.com to 'India'.
Recently, I upgraded my website from GoCentral Business to Go Central Online. After, I published my products in my online store, I found there currency is in USD instead of INR.
I contacted so called 'award wininning' GoDaddy helpdesk multiple times, to change that currency type to INR but still situation is same.
I already spent more than 8 hrs with them over phone...making them understand in each call what the situation is..and how we can resolve it. But still situation is same !
Some days before, they even raised one ticket : 38825369 and confirmed me that once ticket is resolved I will be able to change currency type to INR.
After 1 month, situation is same...and now I am tired contacting them again and again.
They have stopped taking my calls also now.
I doubt if Godaddy has qualified team of support staff..?
I just want them to change my GoCentral Online market place to India.
Is there anyone, who can help me in this..?
Solved! Go to Solution.
I'm sorry if you've had a disappointing experience, @mritunjayadixit. Currently, the Marketplace feature in Online Store is only intended for US customers. The feature utilizes a 3rd party provider, who hasn't branched out into other countries yet. This is why you wouldn't be able to use it in INR. The option to add Marketplace shouldn't appear within your account unless you've switched over to the US version of the GoDaddy site. International use of Marketplace may be available in the future, but I'm not sure when or if that will happen. I apologize for any confusion.
@mritunjayadixit To clarify, the Marketplace service is an option you enable to be able to sell your products on other platforms, like Amazon. That is the part that's not available outside the US. However, Online Store is available in India and you should be able to use INR for any of your products listed on a GoCentral site. You can change the currency for your Online Store by clicking on the Manage button (next to Store in the editor) and then going to the Store dropdown menu. From there, choose General under the Settings section. You should be able to change the currency there. I hope that helps.
Hi @mritunjayadixit. If you're still seeing messaging that says you're not able to change some settings due to Marketplaces still being on the account, I'd first suggest clearing your browser cache. If that doesn't help and you have heard from our support team that this was turned off you'll need to connect with them once more to have the situation double checked. I apologize for any inconvenience, but this isn't something I'd be able to do for you.