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Domain renewing isn't listed under My Domains

I've been getting emails to the email registered under my GoDaddy account letting me know a domain is automatically renewing. I'd like to stop it from renewing. However, when I sign into my account with that email address the domain is not listed. How should I resolve this?

1 REPLY
Moderator
Moderator

Re: Domain renewing isn't listed under My Domains

Hi @duointeractive, thanks for posting.

It sounds like you might have multiple GoDaddy accounts. I suggest trying to retrieve your customer number using the domain name in question. Steps on how to retrieve or reset account information can be found here:

https://www.godaddy.com/help/reset-your-godaddy-password-8

 

Gary - GoDaddy | Community Moderator
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