Showing results for 
Show  only  | Search instead for 
Did you mean: 

Domain renewing isn't listed under My Domains

I've been getting emails to the email registered under my GoDaddy account letting me know a domain is automatically renewing. I'd like to stop it from renewing. However, when I sign into my account with that email address the domain is not listed. How should I resolve this?


Hi @duointeractive, thanks for posting.

It sounds like you might have multiple GoDaddy accounts. I suggest trying to retrieve your customer number using the domain name in question. Steps on how to retrieve or reset account information can be found here:


Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status