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Escalation Matrix

Is there any way to escalate our issues?

 

Chat is not helpful nor customer support understand issues, even after explaining over call.

There is no escalation matrix provided for support in case of emergency.

 

2 REPLIES 2
Anonymous
Not applicable

Re: Escalation Matrix

@adarshshetty,

 

So what exactly are your issues, funny you don't say................ 

Are they 'issues' or simply disagreements with support?

Re: Escalation Matrix

These tech support guys are bunch of morons ....They dont understand ...They are like group of illiterates ....cheap Customer support team....  I am planning to close the account soon...