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veryangry
New

How i can take help? This company have support?

This support page not work
https://prnt.sc/11c475n

I buy some domain
I have invoice in my personal account
I have payd to this 
But i not see domain in my account
Price this domain $ 720 
Only stoled my money and time

3 REPLIES 3
JesseW
Community Manager

Hi @veryangry. I'm sorry you're experiencing frustration with your domain registration. Please keep in mind that this is a community forum rather than a support form. Users here do not have access to internal GoDaddy systems and generally aren't able to assist with account specific issues.

 

If you need to speak with support and don't wish to call, you can reach out to our chat support team. We're constantly increasing when and where the chat team is available, but it's easiest to get to on the United States - English version of our website.  You can do so by visiting this page.

 

It looks like you're having trouble getting the chat button to load. Often issues like this are caused either by browser caching or a conflict with a browser plugin/extension. I'd suggest first clearing your browser's cache and cookies. If that doesn't help, then try using a cacheless browsing window (FireFox private window, Chrome incognito, etc.), then an entirely different browser. I hope this helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give likes.
veryangry
New

I need have help no quests and Fort Bayard.
https://prnt.sc/11cdvn4

This is the first time I have met such a non-customer-oriented service and technical support.
5 days ago, I paid $ 720 for a domain, and now I'm going through an endless quest, and there is no connection with technical support

Hi @veryangry,

 

You will need to reach out to the appropriate Customer Care channels to receive support for an issue in your account. The volunteers in this forum are end product users such as yourself and have no access to your account to review your purchase or check the status of the registered domain. You may also check your spam folders for any email from GoDaddy you may have received, regarding the status of that purchase or registration. 

 

Please contact the GoDaddy customer support team at one of the numbers in the link below so they can review the charges and process any eligible refunds. If calling isn't an option for you, please try our live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).

 

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at godaddy.com/help/contact-us