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Wiktor
New

I have paid for my order 1393058512, received receipt but domain was not delivered

Could you help me here?

3 REPLIES 3
JesseW
Community Manager

Hi @Wiktor. Thanks for being part of GoDaddy Community! More often than not, when this situation occurs, it means you have more than one GoDaddy account and the domain/product is just in a different account. I would suggest you double check the account number listed on the receipt to make sure you're logging into the correct account. If you are but you're still not seeing the products, then I'd recommend connecting with our customer care team so they can take a closer look. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give likes.
justingodfrey
Rockstar II


@Wiktor wrote:

Could you help me here?


@Wiktor what did you purchase? A domain? Hosting? A premium domain?

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Expiry Domain Name Purchase + .COM Domain Transfer