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LIVE CHAT WITH GODADDY

How can I get I touch with godadddy through email, the live chat is taking ages to load. It keeps saying "chat loading" for several hours
1 ACCEPTED SOLUTION
Community Manager

Hi @Gizzhy. Thanks for posting. Chat is available now. As @Nate mentioned, if you don't see the "loading" message go away, you'll need to use a Chrome incognito or FireFox private browsing window. It should look like this.

 

chat now.png

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

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5 REPLIES 5
Super User II

See if you can access chat from this link.

https://www.godaddy.com/help/contact-us?countryview=1

I’ve been able to access their live chat but it keeps saying "Chat loading"

It could possibly be a cache issue.  Try using a different browser and/or Incognito/Private window.

 

Aside from live chat, there's also phone support.

https://www.godaddy.com/help/contact-us

Nothing seems to work, it keeps saying "chat loading" for hours. Kindly try from your end if it would get past that stage besides I can’t contact them through calls the call rate is very very high from my location.
The issue I’m currently facing now is a debit on my atm card no receipts or what so over all I got in the description was that it’s from "Godaddy" ($18.17)
I need to contact them fast before it’s too late
Community Manager

Hi @Gizzhy. Thanks for posting. Chat is available now. As @Nate mentioned, if you don't see the "loading" message go away, you'll need to use a Chrome incognito or FireFox private browsing window. It should look like this.

 

chat now.png

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post