I have seen various posts about this previously, but there never seems to be a solution, people generally get told that they don't know why it isn't working.
It has been saying this for a while now, it is rather frustrating when I have finally managed to find the page with the live chat option that it then does not work!
Anyone got any ideas of when the live chat might be working again?
It does rather make you consider choosing another host, because if pre-sales support does not work (when they may be about to get paid!!!), then what are the chances of technical support working after GoDaddy have got your money!
Solved! Go to Solution.
Hello usernamegohere, I hope you are well. Thank you for posting your issue in GoDaddy community. You can access GoDaddy chat by clicking on the "Product Support" link at the bottom of GoDaddy United States homepage. You may have to manually change the region you're located in, to the United States if you're not located in the US. The chat button may not appear if the chat queue is super busy. You can leave your browser open to the chat page and the chat button will reappear when the queue becomes available. Chat hours are available Monday through Friday from 5AM to 6PM (Arizona, USA time zone: GMT-7:00).
@usernamegohere Usually, when I've seen this issue, it's due to a browser plugin or setting interfering with how the chat button loads. I'd recommend trying to open the page using a Chrome incognito or FireFox private browsing window if you're still having trouble.