cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution
Highlighted

[New client] I bought "domain broker" but i needed "backorder" service, any way to fix it?

Hello, i made a mistake i searched for backorder and somehow i ended up paying for the "domain broker" service. Which i don't need since the domain is already on redemptionPeriod.

Is there some way that the service can be refunded so i can buy backorder credit?
Or am i screwed?

 

Thank you. Smiley Sad

1 REPLY 1
Moderator
Moderator
Solution

Re: [New client] I bought "domain broker" but i needed "backorder" service, any

Greetings @RobertGarcia ,

 

If I understand, you bought the Domain Buying Service? If so, that is refundable, but ONLY IF you have not submitted a bid on the domain the service was purchased for. I would say contact 24/7 Support as soon as you can to be sure you get what you want in a timely manner and the back-order applies if it is needed.

 

Best of luck,


Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support