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    aafable
    Helper I
    Helper I
    ‎03-27-2017 03:22 PM
    ‎03-27-2017 03:22 PM

    No more chat support?

    We used to have chat support in our dashboard. What happened to it? Now, we only get to submit tickets. Even that, no one seems to be replying to them!

    Kind of frustrated here. I can't always call support due to my wierd duties.
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    4 REPLIES 4
    JHasselbring
    Helper VI Helper VI
    Helper VI
    ‎03-27-2017 03:29 PM
    ‎03-27-2017 03:29 PM

    That's odd... it's literally up and running as I post this reply.
    ~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com
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    Retired
    Not applicable
    In response to JHasselbring
    ‎03-27-2017 04:27 PM
    ‎03-27-2017 04:27 PM

    @JHasselbring, @aafable,

     

    Yup, same here............ Smiley Frustrated

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    JHasselbring
    Helper VI Helper VI
    Helper VI
    In response to Retired
    ‎03-27-2017 05:40 PM
    ‎03-27-2017 05:40 PM

    I literally just got off the hook from Chat Support... They were unable to resolve my issues but they were online...

    ~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com
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    aafable
    Helper I
    Helper I
    In response to JHasselbring
    ‎04-17-2017 08:42 PM
    ‎04-17-2017 08:42 PM

    Really? Hmm. Ok. Well when I sent them a ticket, they finally replied. It took them a couple of days but they replied.
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