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One or more of your products failed billing warning but have no renewal

The website shows this warning.

Screenshot_1.png

However, I had cancelled all my product renewals.

So why GoDaddy is trying to bill anything?

Screenshot_2.png

1 REPLY 1
Community Manager
Community Manager

Re: One or more of your products failed billing warning but have no renewal

Hi @mmatthew. Thanks for posting. That definitely seems confusing. My only guess would be that maybe you have an SSL Certificate. The expiration date that is shown there could reflect when the certificate expires. Certificates usually renew 60 days prior, so if you haven't been in your account recently, that notice could have been for April instead. If that doesn't sound right, then I'd suggest contacting our customer care team so they can review your account with you. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.