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Payment Processing

Hello There, I am trying to renew my domains but I am getting a message that my payment method cannot be verified, I have added another card but that is also giving the same issue, Can anyone please guide me how to verify my payment methods so i can renew my domains . thanks 

1 ACCEPTED SOLUTION
Moderator
Moderator

Hey @sbj,
 
The issue you're describing sounds specific to your customer account. You'll need to contact our live support for further assistance. Because this is a public forum, none of the members here in the community will have direct access to your account.
 
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
 
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

1 REPLY 1
Moderator
Moderator

Hey @sbj,
 
The issue you're describing sounds specific to your customer account. You'll need to contact our live support for further assistance. Because this is a public forum, none of the members here in the community will have direct access to your account.
 
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
 
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post