cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution
Highlighted

Refund on prepaid Search Engine Visibility?

One of our clients paid in advance for Search Engine Visibility for 3 years - and it's now messing up our Wordpress site. We want to cancel Search Engine Visibility but the client is asking if we will get a refund for the remainder of the 3-year subscription payment. Will we? 

1 REPLY 1
Super User III
Super User III
Solution

Re: Refund on prepaid Search Engine Visibility?

@jessa49 

 

In the case of that particular product, if they made the purchase over 30 days ago, then they're stuck with it. You may be able to contact support and speak with them about refunding the cost and applying it immediately to a hosting product, but I doubt they will refund the amount remaining on the product.



Best Regards,

Joe


Check out my site! | My Garage Articles | Portfolio/Resume

* Please note that I offer free advice on this forum. I DO NOT PROVIDE ANSWERS VIA PM. If you would like personalized help, you can see my pricing on my services page. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *


Get Better Support on the Community Boards!


Etiquette When Asking for Help from the Community