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ALuay
New

Trouble with hosted domain and contacting support

Hello,

 

i have tried to switch my host primary domain, it has been pending in the state "pending change" for more than 30 hours.

 

the funny part is , trying to access support chat to report the issue seem to need another 30 hours.

 

Pathetic!!!! Disappointing !!!! among others.

 

 

2 REPLIES 2
alexx
Getting Started

30 hours waiting? (is nothing) I'm already measuring my "waiting for a useful human" in days. 

JesseW
Community Manager

Hi @ALuay Thanks for taking the time to post. I'm sure that's a frustrating situation. We do our best to keep wait times at a minimum, but hold times can vary. If you're still having trouble, you would need to get in touch with our customer care team. Unfortunately, no one here on the Community forums would have the needed access to your account to try to have this addressed. Sorry Man Sad

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.