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Trying to cancel domain renewal

I am trying to cancel my domain renewal (cinemaki.com) schedule to renew in 5 days, but I get an error  page: "Yikes..." as soon as I cancel "Cancel domain on 3/31/2017"

 

Error page:

https://www.evernote.com/shard/s49/sh/14a6b823-ba04-4160-b9a4-fcd22aa0a527/f532d4afc4f9737c6af59c742...

 

 

Please help.

 

 

3 ACCEPTED SOLUTIONS
justingodfrey
Rockstar II


@aSSAdAsdasd wrote:

I am trying to cancel my domain renewal (cinemaki.com) schedule to renew in 5 days, but I get an error  page: "Yikes..." as soon as I cancel "Cancel domain on 3/31/2017"

 

Error page:

https://www.evernote.com/shard/s49/sh/14a6b823-ba04-4160-b9a4-fcd22aa0a527/f532d4afc4f9737c6af59c742...

 

 

Please help.

 

 


@aSSAdAsdasd To remove auto-renew please follow these instructions: https://www.godaddy.com/help/turn-off-auto-renew-20008

----

View solution in original post

I too faced this issue you should call the GoDaddy Tech team and ask them to cancel domain renewal they will do that for you.

 

Reagrds

Max

View solution in original post

read2017
New

How to cancel the automatic domain renewal while preserving your domain name:

 

Click "My Products" on left end of green bar.

 

On the Domains list, click "Manage All" in the upper right.

 

The "Auto Renew" column is revealed in the table of domain names.

 

Place your mouse pointer on the appropriate "Auto Renew" table cell, "Edit" will be revealed, click it.

 

In the Autorenew section, click the radio button to choose "Off".

 

Click the green "Save" button. The green check mark for "Auto Renew" might remain in the table of domain names until the change takes place (in approximately 15 minutes).

 

--read2017

 

View solution in original post

3 REPLIES 3
justingodfrey
Rockstar II


@aSSAdAsdasd wrote:

I am trying to cancel my domain renewal (cinemaki.com) schedule to renew in 5 days, but I get an error  page: "Yikes..." as soon as I cancel "Cancel domain on 3/31/2017"

 

Error page:

https://www.evernote.com/shard/s49/sh/14a6b823-ba04-4160-b9a4-fcd22aa0a527/f532d4afc4f9737c6af59c742...

 

 

Please help.

 

 


@aSSAdAsdasd To remove auto-renew please follow these instructions: https://www.godaddy.com/help/turn-off-auto-renew-20008

----

View solution in original post

I too faced this issue you should call the GoDaddy Tech team and ask them to cancel domain renewal they will do that for you.

 

Reagrds

Max

View solution in original post

read2017
New

How to cancel the automatic domain renewal while preserving your domain name:

 

Click "My Products" on left end of green bar.

 

On the Domains list, click "Manage All" in the upper right.

 

The "Auto Renew" column is revealed in the table of domain names.

 

Place your mouse pointer on the appropriate "Auto Renew" table cell, "Edit" will be revealed, click it.

 

In the Autorenew section, click the radio button to choose "Off".

 

Click the green "Save" button. The green check mark for "Auto Renew" might remain in the table of domain names until the change takes place (in approximately 15 minutes).

 

--read2017

 

View solution in original post