I recently had two domains renew and was charged $27.98 for "Ultimate Domain Protection and Security" for each domain. I didn't purchase this for any of my domains, I previously had "Private Domain Registration" on these domains but Godaddy seem to have removed this and replaced it with the more expensive "Ultimate Domain Protection and Security". I was not notified of this or asked for permission. Can I get a refund?
For refund issues, you will typically have to contact phone support or live chat as the volunteers on this board don't have access to account management features like regular GoDaddy employees. You may or may not be able to get a refund but you would have to contact them to know for sure.
I am a GoDaddy End User - Just Like You Check out my site! | I drink and I know things. Especially about websites and web hosting. * Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *
Once your issue is resolved, please be sure to come back and click accept for the solution