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Unable to Process Payment to renew domain

We received a notification to renew domain i.e. www.hrwalay.com details as it is about to expire.  We have tried this on numerous occasions and it refuses to let us do this.  We have tried to Edit our  existing card and then Add a New Payment Method by adding a new card altogether (because our new card has a different number) but still it seems to have refused it.  Please can someone from Godaddy help us with this. 

 

Looking forward immediate solution from the concerns. 

 

1 REPLY 1
Moderator

Hi @HRWALAY, thanks for posting.

Please keep in mind that members of the Community do not have access to your account or billing details. If you are having trouble completing your order, I suggest calling Support for assistance. They can be reached through any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status