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Unlock my expired domain not renewed account

Hi, I had received an email from the renewal team to renew my site but I was away on vacation and just arrived could you please renew my site and I will update my Payment???

 

 

Could you please advice???

2 REPLIES 2
Super User III
Super User III
Solution

Re: Unlock my expired domain not renewed account

@bhajissa 

 

We are end users like you. You will need to call into GoDaddy Support / Sales to get this resolved.



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Moderator
Moderator
Solution

Re: Unlock my expired domain not renewed account

Hi @bhajissa,

 

Welcome to the Community!

It's not clear if "renew my site" indicates a hosting plan (with your website) or a domain name. 

First, you can update your payment method here

 

If it's a hosting plan that expired, you can manually renew it in the account. If it no longer appears on the "Renewals and Billing" screen, you will need to call the GoDaddy support team to see if it can be restored to a new plan. 

 

If a domain name has expired, it may be in redemption and require an additional fee to recover it from the Registry. You may process the renewal for most expired domains using these instructions. 

 

Hope this helps you put your account back in action.

 

 

TLH - GoDaddy | Community Moderator
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