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What is the GoDaddy customer support email address?

What is the GoDaddy customer support email address?

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Super User II
Super User II
Solution

Re: What is the GoDaddy customer support email address?

@antpugh 

 

GoDaddy doesn't do customer support via email. All customer support issues requiring a GoDaddy Guide should be directed towards the phone support or Live Chat. Links can be found at the top right of the page.



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Moderator
Moderator
Solution

Re: What is the GoDaddy customer support email address?

Hi @antpugh,

 

Welcome to the Community!

Take note of the hours of live chat if you prefer not to call. Sometimes a chatbot will be used to move you to the correct agent that can help you with your issue. Please pay attention to the options presented, so you can get the right help. 

 

GoDaddy has opted for live, real-time support options instead of email support. We have phone support available at the numbers here: x.co/247support. If calling isn't an option for you, please try our live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

3 REPLIES 3
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Super User II
Super User II
Solution

Re: What is the GoDaddy customer support email address?

@antpugh 

 

GoDaddy doesn't do customer support via email. All customer support issues requiring a GoDaddy Guide should be directed towards the phone support or Live Chat. Links can be found at the top right of the page.



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


View solution in original post

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Re: What is the GoDaddy customer support email address?

GoDaddy chat was a bot and was hopeless, and I don't want them calling on their schedule.

Disappointing that they don't offer a better option considering they're a market leader for this.

But thanks for replying 🙂

Highlighted
Moderator
Moderator
Solution

Re: What is the GoDaddy customer support email address?

Hi @antpugh,

 

Welcome to the Community!

Take note of the hours of live chat if you prefer not to call. Sometimes a chatbot will be used to move you to the correct agent that can help you with your issue. Please pay attention to the options presented, so you can get the right help. 

 

GoDaddy has opted for live, real-time support options instead of email support. We have phone support available at the numbers here: x.co/247support. If calling isn't an option for you, please try our live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post