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Why is it hard to get help from GoDaddy?

I'm serious - does anyone have an answer why this company is non-responsive to customers' issues?

2 REPLIES 2
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Community Manager
Community Manager

Re: Why is it hard to get help from GoDaddy?

Hi @carterchris. Sorry to hear you're having a hard time getting help from our customer care team. Please keep in mind that this is a community forum rather than a support form. Users here do not have access to internal GoDaddy systems and generally aren't able to assist with account specific issues. If there is an issue you'd like assistance with that isn't account related, feel free to provide the details in a post that describes the problem you're trying to solve. That's the best way to get help from the community. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
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Employee
Employee

Re: Why is it hard to get help from GoDaddy?

Carterchris, 

 

Sorry to hear you're having a hard time getting help from our customer care team. Please keep in mind that this is a community forum rather than a support form.

 

It looks like you need help with Email, here is the phone number for our Email department.

24/7 support (480) 463-8835