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    sally11490
    New
    ‎10-20-2018 01:50 PM
    ‎10-20-2018 01:50 PM

    promo code did not work with PayPal

    high i have used a promo code to lower domain price for the 1 st year 

    and the code was added successfully but there was no decrease on price

    and more than 11 Euro taken from my paypal account 

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    1 REPLY 1
    JesseW
    Community Manager
    Community Manager
    ‎10-22-2018 10:37 AM
    ‎10-22-2018 10:37 AM

    HI @sally11490. Thanks for posting. Typically, most promo codes will not work with a PayPal account. If you add the promo code before adding PayPal as your payment method, that might result in the situation you've mentioned. The price should always update during checkout to show exactly how much you will be charged. Sorry for any confusion. If you'd like to review the possibility of a refund, please connect with our customer care team. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
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