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    Super User IV

    WordPress & Accessibility - How does in affect me?

    Earlier this year there was a news article about a lawsuit against Domino's Pizza in regards to the Accessibility of their website. At the time of the article - the court decision was about whether the case could move forward or not and the answer was yes it could.
    The question is how does the ADA apply to websites. Does it apply to all websites or just companies that have a physical presence? Also what standards do the websites need to adhere to?
    Today there are 2 main areas when it comes to website accessibility.
    A) Web Content Accessibility Guidelines (WCAG) - Currently most developers / site owners are working with the 2.0 guidelines from December of 2008 and meeting level AA (middle of 3 levels).  Version 2.1 of the guidelines were published in June 2018. In the US there is also Section 508 which has many of the pieces of WCAG 2.0 The European Union however has adopted the newer Guidelines of Version 2.1
    B) Section 508 of the Rehabilitation Act of 1973 - This is the US Law which ties into the ADA and some other acts as well. It specifically applies to federal agencies as well as business and organizations that receive federal funding and/or do business with federal agencies.
    So.....What does this mean for me and what can I do about it.......
    1) Accessibility Policy - Much like a privacy policy this states what you are doing to make your site accessible and more importantly if someone needs help how they can contact you.
    Example: - Note specifically states their site may not meet guidelines
    This can allow you / your developer see where there is coding that needs to be adjusted in order to make the site compliant.
    There are a few WordPress plugins which allow the end user to modify the site on their local machine to help with their interaction with the site. 
    No one piece of this alone will magically make your site Accessible / Compliant with the guidelines. There are services which will manually check (Human Interaction) your site and give you reports / certifications what you adhere to the guidelines. If you should have any questions if these items apply to your business, please consult a specialist / attorney in your community.
    The biggest take away from this is to be proactive to this and start looking at addressing these items today, so when / if there is something that says you HAVE to do it, you will not be behind the curve.
    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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    1 REPLY 1
    Community Manager

    Great information @PL281! Thanks for taking the time to share it. I'm sure other GoDaddy customers will find it helpful and valuable. Take care!


    RachelM - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.