• GoDaddy Community
  • Building & Managing Client Sites
  • Building & Managing Client Sites

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    Go to solution

    500 Internal Server Error

    All morning I have been getting a 500 error when I try to open my site. I have been able to get into my admin dashboard, but as soon as I try to do anything I get the 500 error again. Thought maybe its a plug-in issue but I'm not really sure.  

    1 ACCEPTED SOLUTION
    nealey
    Product Team

    I'd recommend following the steps in this guide to enable debug mode so instead of a generic error, it will tell you a bit more about why the error is happening in the first place. It's usually due to a plugin or some misconfiguration.

    https://www.godaddy.com/help/enable-debug-errors-in-wordpress-24013 


    If you don't know what to do with the error message, post the error on this thread 🙂 

    Senior Product Manager | Partners Experience - Growth
    Need help with your account? Find 24/7 support at x.co/247support
    Browse our articles for website designers & developers on the GoDaddy Blog.
    Do you build websites for others? Join the GoDaddy Pro partner program.
    Follow @GoDaddyPro on Twitter for helpful tips, useful links and exclusive updates.

    View solution in original post

    2 REPLIES 2
    PL281
    Super User II

    @JCCREATIVECINCY 

     

    Yes that does sound like a plugin issue - can you get to the error log or enable debug mode?

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    nealey
    Product Team

    I'd recommend following the steps in this guide to enable debug mode so instead of a generic error, it will tell you a bit more about why the error is happening in the first place. It's usually due to a plugin or some misconfiguration.

    https://www.godaddy.com/help/enable-debug-errors-in-wordpress-24013 


    If you don't know what to do with the error message, post the error on this thread 🙂 

    Senior Product Manager | Partners Experience - Growth
    Need help with your account? Find 24/7 support at x.co/247support
    Browse our articles for website designers & developers on the GoDaddy Blog.
    Do you build websites for others? Join the GoDaddy Pro partner program.
    Follow @GoDaddyPro on Twitter for helpful tips, useful links and exclusive updates.

    View solution in original post