I'm pretty new to this. My 1st attempt to construct a photo gallery, and all the photos come in cropped to a square format. How do I bring them in with their original proportion/crop?
I just did a site preview prior to publishing. Cool! When I click on the square gallery image, the fully cropped image pops up. Excellent! This is acceptable to me.
My issue is a non-issue : )
same question re: the images coming up square in photo gallery. Working with the website builder. Yes, i see that when clicked on, they appear in their uncropped form , but it would be great if in the photo gallery they were uncropped as the photos i'm working with are paintings!
Dear rookie 54,
The reason you're having trouble with this is that GoDaddy limits your ability to change the proportions of images in order to get you to buy more stuff. That's why the sides, or the tops and bottoms of your images keep getting cut off. Changing image proportions is pretty basic stuff, but they seem to see it as a money maker.
One way to handle this is to use a standard image editor (GIMP (free), Photoshop) to create an image who proportions match the image block on Site Builder. My guess is 5x4. I say guess, because GoDaddy doesn't tell us what it is. Then you add white space or empty space on the margins on your image to make it fit into 5x4. It's ridiculous, but that's the only solution I can see.
Thank you for posting, I was having the same issue and assumed that was the only solution. They really try to charge you for basic features.
I finally found someone in Support who could solve this. It's a matter of timing.
You click on "Image" in the left column, and a list of your images appears (as well as "Browse," if you are adding new one). You choose the one you want and click "Insert."
At this point the image appears on your page with a dotted line around it and heavy black brackets at the corners of the dotted line. If you want to change the proportions, you have to do it now, before you click "OK." You grab one of the heavy black corners and move it until the dotted line around the image is the shape you want. Only then do you click "OK." After you click "OK," you can change the size of the image and you can move it around, but you can't change its proportions.