I paid for the domain backorders, but it was extended, how do I get the money back?

[onliner-apps]

Hi

I paid for the domain backorders, but it was extended, how do I get the money back?

Thanks!

[justingodfrey]

---

@onliner-apps wrote:

Hi

I paid for the domain backorders, but it was extended, how do I get the money back?

Thanks!

---

@onliner-apps Domain name backorders are nonrefundable, they are actually "credits" which can only be reused for another backorder. See here: https://www.godaddy.com/help/change-a-backorder-to-a-different-domain-name-6007?isc=cjc1off30

----

[onliner-apps]

But the menu "Backorders and Monitoring" I have empty. See attached.

Please help me.

P.S. Customer #: 177768605

[justingodfrey]

---

@onliner-apps wrote:

But the menu "Backorders and Monitoring" I have empty. See attached.

Please help me.

P.S. Customer #: 177768605

---

@onliner-apps I cannot see the attachments but go into your domain manager, click on the backorders spot and then on the right click "add backorder" and your credit should be listed there.

---