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    manxman
    New
    ‎03-12-2018 10:03 AM
    ‎03-12-2018 10:03 AM

    Stop signing us out of GoDaddy Investor app

    Why does the GoDaddy Auctions application 'Investor' auto log out? This is really annoying as you don't know that you've been logged out which means you miss out on notifications of ending auctions. Who thought this was a good idea? I don't get logged out of Uber or Facebook so why this?

     

    Please fix it.

    Product:
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    4 REPLIES 4
    RachelM
    Community Manager
    Community Manager
    ‎03-22-2018 11:22 AM
    ‎03-22-2018 11:22 AM

    Hey @manxman,

    Thanks so much for bringing this up! I think you make a good point and I'm forwarding your feedback to our product team. Take care!

    Rachel

    RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
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    manxman
    New
    In response to RachelM
    ‎07-10-2019 08:05 AM
    ‎07-10-2019 08:05 AM

    This is happening again and I am missing out on auctions. Why does this bug keep coming back?

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    PaulNicks
    Employee
    Employee
    In response to manxman
    ‎07-17-2019 06:15 PM
    ‎07-17-2019 06:15 PM

    @manxman We released a fix on Monday of this week. Could you please let me know if this issue persists?

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    manxman
    New
    In response to PaulNicks
    ‎07-18-2019 01:08 AM
    ‎07-18-2019 01:08 AM

    Hi Paul @PaulNicks,

     

    Thanks for your reply.

     

    Not sure if it is connected to the app being updated but it kicked me out yesterday.

     

    Thanks,

    Nick

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