I appears you are planning on transferring your domain name. Before you can transfer a domain name you typically have to unlock the domain and remove privacy. The email you mentioned looks like there is still privacy enabled for the domain name. Here is an article with steps on how to transfer your domain to another registrar: https://www.godaddy.com/help/transfer-domain-to-another-registrar-3560. If you have any questions or concerns please contact support available 24/7 https://www.godaddy.com/contact-us.
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