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Can not delete DNSSEC records

I reset my DNS servers to my new servers from Cloudflare and initiated the transfer.

 

But, when I try to delete my DNSSEC records needed for Cloudflare to complete the transfer, I am getting an error on the GoDaddy page to remove my DNSSEC records.  Anyone else have similar problems deleting DNSSEC records or other workarounds.  I am sitting here watching grass grow waiting for GoDaddy support to get back to me. Meanwhile, my domain is in limbo waiting for the transfer.   Didn't think things would break.

 

 

2 REPLIES 2
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Solution

Re: Can not delete DNSSEC records

Hi @neilgreene,

 

Welcome to the Community!

You must have Premium DNS in order to use DNSSEC. For more information on using this in a GoDaddy account with customer nameservers (like cloudflare) you can review the information here. 

https://godaddy.com/help/dnssec-faq-6135?

 

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

Re: Can not delete DNSSEC records

I already have Premium DNS.  I had DNSSEC records, but I could not delete them.  I had to have support manually delete them as the UI wold not allow me to.