cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot upload to a staging site

I just set up a staging account and then used FileZilla to upload a file.

 

I was able to create a directory to house the file, but then the upload failed. It successfully creates the file (0 bytes) but then disconnects as the upload occurs. The FileZilla dialog follows:

 

Status: Connecting to 886.270.myftpupload.com...
Status: Connected to 886.270.myftpupload.com
Status: Retrieving directory listing...
Status: Listing directory /home/e88641272768337/html
Status: Directory listing of "/home/e88641272768337/html" successful
Status: Retrieving directory listing of "/home/e88641272768337/html/wp-content"...
Status: Listing directory /home/e88641272768337/html/wp-content
Status: Directory listing of "/home/e88641272768337/html/wp-content" successful
Status: Retrieving directory listing of "/home/e88641272768337/html/wp-content/themes"...
Status: Listing directory /home/e88641272768337/html/wp-content/themes
Status: Directory listing of "/home/e88641272768337/html/wp-content/themes" successful
Status: Retrieving directory listing of "/home/e88641272768337/html/wp-content/themes/twentyseventeen-shiloh"...
Status: Listing directory /home/e88641272768337/html/wp-content/themes/twentyseventeen-shiloh
Status: Directory listing of "/home/e88641272768337/html/wp-content/themes/twentyseventeen-shiloh" successful
Status: Connecting to 886.270.myftpupload.com...
Status: Connected to 886.270.myftpupload.com
Status: Starting upload of C:\Users\Dan Harvey\Documents\My Web Sites\Shiloh Ministries\wp-content\themes\shiloh\style.css
Command: cd "/home/e88641272768337/html/wp-content/themes/twentyseventeen-shiloh"
Response: New directory is: "/home/e88641272768337/html/wp-content/themes/twentyseventeen-shiloh"
Command: put "C:\Users\Dan Harvey\Documents\My Web Sites\Shiloh Ministries\wp-content\themes\shiloh\style.css" "style.css"
Command: local:C:\Users\Dan Harvey\Documents\My Web Sites\Shiloh Ministries\wp-content\themes\shiloh\style.css => remote:/home/e88641272768337/html/wp-content/themes/twentyseventeen-shiloh/style.css
Error: Network error: Software caused connection abort
Error: File transfer failed
Status: Disconnected from server

2 REPLIES 2
Employee
Employee

Re: Cannot upload to a staging site

Hi harveyd,

 

That is an odd error showing up, based on what I am reading here the connection is closing out when trying to upload. I would suggest putting in a call to Support to have it checked out to see if there may be some sort of underlying problem.

 

Hope this helps! 

~Jay

Re: Cannot upload to a staging site

I believe it is a timing issue. My FTP clients had a 15 second timeout value. Sometimes the response from the server exceeded that limit so the connection was broken. I increased it to 2 minutes and it seems to work now.