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Domain payment billing failed - need to postpone till Wednesday

Hello community I need assistance from Godaddy support. I was unable to renew my domain because visa electron credit card issue, Bank noticed me that card will be active in Wed 1st May after holidays. Is there any way to reach out support for this to postpone renewal process till Wed. ?

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Moderator
Moderator

Re: Domain payment billing failed - need to postpone till Wednesday

Greetings @marewhm ,

 

Thanks for asking on behalf of others that might be wondering. I hope that it's good news that the day most domains* expire they don't drop out of your account and off of a cliff. There are several steps they go through first. While I would act as soon as you can, this timeline may be of interest:

 

https://www.godaddy.com/help/renewing-my-expired-domain-name-609

 

*Expiration of Country Code domains can be subject to the country's or registry's rules. Our 24/7 Support can assist you with these or any domains you have further questions on.

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support