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gusmackay
Novice

Email DNS migrated, but not working

Hello,


I recently moved my site to hosting on wordpress.com (not through GoDaddy) and my domain and email is through GoDaddy. After updating the DNS, I have used the 'Recheck DNS' in the Dashboard and everything looks OK. The email alias still exists, however when I send a test email to the alias I get a recipient not found.

 

I'm confused because the alias is definitely there. Any advice?

1 REPLY
Moderator
Moderator

Re: Email DNS migrated, but not working

Hey @gusmackay,

 

If you're willing to share the domain name in question, I'm sure some of the helpful members of the community can run a DNS check to make sure your domain's MX records are resolving correctly. It may also help to know the type of email plan too as the setting will defer according to the service.

 

Otherwise, our support teams are available to review directly at anytime by phone or through our live chat. Smiley Happy

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support