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dadama
Novice

Godaddy cannot fetch the admin email

I am transferring some domain names (from domain.com) to Godaddy. However, Godaddy cannot fetch the admin email. Godaddy got it as nocontactsfound@secureserver.net. I went back to domain.com and saw that the admin email was correctly displayed. 

3 REPLIES
Moderator
Moderator

Re: Godaddy cannot fetch the admin email

Hello @dadama!

 

Thank you for posting. If you're seeing nocontactsfound@secureserver.net listed and you're sure there are valid contacts for your domain, you will need to reach out to our support team to have them review this for you. 

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support
salmanbs34
Novice

Re: Godaddy cannot fetch the admin email

same problem i am facing agaist my domain biniqbal.com 

 

godaddy.com phone call support is very expensive, please help us, or cancel domain request and refund our payment or process this domain 

Moderator
Moderator

Re: Godaddy cannot fetch the admin email

Hi @salmanbs34

 

Welcome to the community!

 

Some registrars do not list their whois data in a way that can be picked up by all systems. In these small cases, we need to manually update the information on the domain to send out your codes. As you named the domain here, I have done that. In the future, if you need our transfer team to take care of domains like this, you can write to them at transfers@godaddy.com.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support