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How can I renew a domain when the domain registration service provider disappear

As the title, when I want to renew my domain, I suddenly found the provider does not exist any more, their website is blank and the phone is not available...

 

In this situation, what can I do?

8 REPLIES 8
Anonymous
Not applicable

Re: How can I renew a domain when the domain registration service provider disappear


@edwinzhang wrote:

As the title, when I want to renew my domain, I suddenly found the provider does not exist any more, their website is blank and the phone is not available...

 

In this situation, what can I do?


Hi, @edwinzhang,

could you make your question clearer please?

Re: How can I renew a domain when the domain registration service provider disappear

Well, I registered one domain using for example abc.com, but when I want to renew the domain, abc.com does not exist any more.

Anonymous
Not applicable

Re: How can I renew a domain when the domain registration service provider disappear

Hi @edwinzhang,

please don't use cliches 'example.com' or abc.com' if your want as much help as possible. We need real domain names to be able to make certain checks.

Thank you!

Re: How can I renew a domain when the domain registration service provider disappear

ok, please check whois information for westca.com, registration service provider http://www.planetvelocity.com domain expired

Anonymous
Not applicable

Re: How can I renew a domain when the domain registration service provider disappear

Hi @edwinzhang,

this is Godaddy Community Forum and really for folk with godaddy products and problems. It doesn't look like you have either. 

But the domain is still registered and active. 

Re: How can I renew a domain when the domain registration service provider disappear

I planed to transfer it to godaddy, but I get stuck

Super User III Super User III
Super User III
Solution

Re: How can I renew a domain when the domain registration service provider disappear

You should be able to login here https://manage.opensrs.net/

 

If you have troubles contact their support http://www.tucowsdomains.com/disputes-and-complaints/compliance-providerunavailable/

Anonymous
Not applicable

Re: How can I renew a domain when the domain registration service provider disappear

Hi @edwinzhang,

in which case please read the documentation on domain transfers. 

domain transfers godaddy