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I have transferred IN a domain Old Administrator email is still the main contact

I have transferred my domain in form another registrar. All the contact details including the email address were transferred. I now cant make any changes to my domain as the system is waiting for approval from the sending administrator who claims they are not getting the email. I am stuck in limbo here without being able to edit my own domain.

1 REPLY 1
Moderator
Moderator

Re: I have transferred IN a domain Old Administrator email is still the main contact

Hi, @GeronimoSA ,

 

Welcome, if the domain has completed transferring in, than an update can be done as follows. It only requires verification of the new email address and the address on the account.

 

https://www.godaddy.com/help/change-contact-information-418

 

We apologize for any delay, but the registering authorities have become much more stringent on these updates recently. Contact support if this doesn't resolve it, they can reset it.

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support