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My domain is stuck in a weird place

Okay.  I'm pretty good with computers, or so I thought until I started doing this website thing.  It turns out that I'm an absolute, complete and total Jim.  A while back I purchased a domain on godaddy through my gsuites account.   Gsuites actually blows in multiple ways, so I recently switched to Microsoft and I transferred my domain.  To move my domain, I had to log into my godaddy account and allow the transfer, which I did.   However, sometime during the creation phase of my msoffice account, I ended up with an whole new godaddy account, but it was showing my domain on the dashboard of the godaddy account.   I am using the domain for my email, but I an no longer find it in the godaddy account and I have no idea what to do,  The former login info for the domain is no longer valid.  I have no clue what I've done.


Re: My domain is stuck in a weird place

First thing to check is that the domain is still registered with GoDaddy, with shifting around of services to someone who is unfamilar with domain names you may have transferred it (I doubt it, but it's worth checking)


Pop the domain in here and check who the registrar is showing as >


If it shows with GoDaddy and you really are trying to locate your domain I'd advise contacting support and speaking to a guide to locate your account?


Re: My domain is stuck in a weird place

So, this is what it says...


Registrar Registration Expiration Date: 2020-03-16T23:44:14Z
Registrar:, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone: +1.4806242505
Reseller: G Suite
Domain Status: clientTransferProhibited
Domain Status: clientUpdateProhibited
Domain Status: clientRenewProhibited
Domain Status: clientDeleteProhibited


I'm not entirely sure what that means and I have to work soon, so I suppose I will contact godaddy and gsuites about this after I finish this job today.  It looks like gsuites is trying to hoe me.


Re: My domain is stuck in a weird place

It just seems weird that I was able to transfer my domain to outlook without a problem and am using it for email purposes, but I cannot access my domain to publish an updated website.   Perhaps it isn't that weird at all as I have no idea wth I'm doing in this regard.


Re: My domain is stuck in a weird place

Hi @rachyo,


It's not clear whether you have gained access to your domain. As the whois data you show indicate the domain is in a Google account, the "transfer" to Microsoft was likely just the registration with their email services to connect the domain. 


To locate the your Google sign-in name (customer number), password, and PIN, you must log in to the GSuite administrative console. If you can't log in, you must retrieve your admin user name or reset your admin password using Google’s account recovery tool. If you're unable to regain access using the recovery tool, then you'll need to contact Google directly using the contact form located at


If you wish to transfer your domain over to a GoDaddy account, you can contact for assistance. Hope this all helps!



TLH - GoDaddy | Community Moderator
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