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Transfer in : Remote domain showing as Locked (But it is not!)

Hello,

 

I've been having a hard time transferring a domain from OVH to Godaddy.

 

Godaddy keeps saying the remote domain is locked, however OVH is showing the domain has unlocked and I had confirmation from OVH's technical support that the domain is unlocked. I contacted GoDaddy's support but technician never got back to me after saying he was escalating the issue (great support! Smiley Sad).

 

I canceled the transfer and bought another domain transfer but I'm still running into the same issue.

 

Right now, I'm looking at canceling the domain over at OVH and buying the domain over at GoDaddy but that is a last resort plan...

 

Did anyone ever run into a similar situation or are there other avenues I could try?

1 REPLY 1
Super User III Super User III
Super User III
Solution

Re: Transfer in : Remote domain showing as Locked (But it is not!)

I would advise against canceling the domain with the intention of re-registering.  It'll take at least a month and a half, as well as the chance of not even getting it back.

 

You can check the status codes on your domain using a whois search.

https://www.godaddy.com/whois

 

Domain Status: clientTransferProhibited

^ would mean the problem is at OVH.

 

Domain Status: ok

^ would mean the problem is at GoDaddy.

 

Hopefully this helps you track down the problem.  If it is different, post all of the lines with Domain Status.