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i can't renew my domain

Hi there,

         I have  two domains need to be renewed , but i can not finished it , anybody can help me?

This is the error showed to me  Some items could not be added to your cart

Super User III
Super User III

Re: i can't renew my domain



It's most likely some issue with the fact that it's a CCTLD. Your best bet would be to contact phone support or live chat on this one.

Best Regards,


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Re: i can't renew my domain

Hi @Zlongame,


Welcome to the Community! 

A .JP or .CO.JP domain can only be renewed in your account through automatic renewal. There is no manual option for this Registry. If the auto-renew has failed - or was not on - you will need to contact our customer support team through phone or chat so the renewal/redemption can be escalated. 



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