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unable to transfer domain to another godaddy account- showing current status unavailable

hello there

 

when i am trying to transfer the domain to another godaddy account then it is showing ""the feature is unavailable due to current status of domain"" this one http://prnt.sc/eqbebn

actually i tried 2 times earlier to update the contact details to transfer the domain and then cancel the request of the domain but this time it is not allowing me to change as it is showing that "cancellation is in process"" check this http://prnt.sc/eq5ood

how can i change the contact address and transfer the domain with this error why it is showing 

 

also i have point out the current domain to another host siteground could that be the reason 

 

thank u in advance guys

1 REPLY 1
Moderator
Moderator

Re: unable to transfer domain to another godaddy account- showing current status unavailable

Hi @devilinside,

 

You may have a pending action or update of some type already in place (such actions are mutually exclusive). However, everything I can see on the public side indicates the domain in the referenced link is active, so this should work:

 

https://www.godaddy.com/help/move-a-domain-to-another-godaddy-account-822

 

Contact Support if this doesn't resolve it, they can help reset whatever action is holding this up.

 

I hope that helps,
Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support