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    Helper II

    Error Message

    I am getting this error message. What does it mean and what action should I take to have it fixed?

     

     

     

     

    2018-11-23_23-17-14.jpg

     

    2 REPLIES 2
    Community Manager
    Community Manager

    Re: Error Message

    Hi @LionsWeb16Often issues like this are caused either by browser caching or a conflict with a browser plugin/extension. I'd suggest first clearing your browser's cache and cookies. If that doesn't help, then try using a cacheless browsing window (FireFox private window, Chrome incognito, etc.), then an entirely different browser. If that also doesn't work, then you'll probably want to connect with our support team as the error suggests. Hope that helps. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
    Helper II

    Re: Error Message

    I am having connectivity problems with Facebook; I suspect that is the problem.