• GoDaddy Community
  • GoCentral | Website Builder
  • GoCentral | Website Builder

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 
    New

    paypal donate button DONATE ID

    I just wasted over 30 minutes with GoDaddy tech support who ultimately gave me the wrong answer... so be aware that the Paypal DONATE settings is NOT looking for a snippet of code (per tech support and thus sending me to paypal to solve the issue with go-daddy implementation) but for the paypal Merchant ID that you can copy and paste from your paypal login.  

    4 REPLIES 4
    Rockstar II Rockstar II
    Rockstar II

    Re: paypal donate button DONATE ID

    It is unfortunate that you were steered in the wrong direction @NSRI. What exactly are you looking to do? 

     

    ...turns out that my two cents is worth less or more depending on the current exchange rate.

    roy darling *my posts seem a lot shorter in my head

    New

    Re: paypal donate button DONATE ID

    We were looking to have the DONATE button take you to our paypal account when someone clicked on it.  Instead it was going to an error page from Paypal.  

     

    The tech support person didn't understand what the DONATE ID field required.  She kept me on hold three different times when I asked her a simple question: "Does this field (as part of GoDaddy's website builder) look for a Paypal ID or snippet of code to create the button"  After the third time back, she said snippet of code and that I needed to work this out with Paypal, which is the wrong answer.

     

    I believe it used to be a snippet of code because that is what we had previously and it worked before.  But then it stopped working after a few months.  So i suspect GoDaddy changed it's implementation without telling anyone (thanks!) and now it only requires the Merchant ID which you can get from your Paypal login. 

     

    Although this little issue was frustrating, overall the website builder is still a great way to build a good website quickly and easily Smiley Happy 

    Rockstar II Rockstar II
    Rockstar II

    Re: paypal donate button DONATE ID

    Okay @NSRI I've never personally used that feature. In the past I've used a HTML block and PayPal provided code but I (probably much like the support person you spoke to) didn't have a clear understanding of what you were asking. Glad that you got it figured out, unfortunately you were patient zero. Were you using the HTML code before and switched to using the Builder PayPal button? 

     

    Thanks for coming and adding your experience to the Community. I am sure that someone trying to work out this same issue will be happy that you saved them time. For anyone else trying to accomplish this check out Add a PayPal button for donations or single items (GoCentral). Thanks again @NSRI

     

     

     

    ...turns out that my two cents is worth less or more depending on the current exchange rate.

    roy darling *my posts seem a lot shorter in my head

    New

    Re: paypal donate button DONATE ID

    @rd If you never used the feature, then I wouldn't expect you to know... however, tech support person was looking at the same screen i was looking at when she confirmed the field names.  This is the Go Daddy web builder UI.  We're not talking about something under the hood. See attached.DONATE UI.jpg