Add Domain - Not already Hosted Elsewhere

[nasser1]

I want to point my godaddy domain "cuppingclinics.com" to my godaddy host, but i have a problem "Add Domain - Not already Hosted Elsewhere"
, please i need help

[Metrothemes]

Hi, 

Please check your Name server Configuration and also you can always call GD support For Fast Support. 

Thanks 

[nasser1]

i need online support ,

Name server Configuration can you send my correct example

[Nate · Accepted solution]

If the domain is registered with GoDaddy and you want the DNS to be managed with GoDaddy you would want to be using the Default nameservers.

https://www.godaddy.com/help/change-nameservers-for-my-domains-664

If the domain and hosting are in the same account it should automatically update the DNS records.  If not you'll need to edit the A record for host @ manually.

https://www.godaddy.com/help/change-my-ip-address-20134?

Type: A record

Host/name: @

Points to/value: [hosting IP address]

The IP address is found within your hosting account.  These articles cover the shared hosting accounts available at GoDaddy, let us know if you have something different.

Linux (cPanel) - https://www.godaddy.com/help/what-is-my-websites-ip-address-16112

Windows (Plesk) - https://www.godaddy.com/help/what-is-my-websites-ip-address-16113

[Nate · Accepted solution]

The IP address is found within your hosting account.  These articles cover the shared hosting accounts available at GoDaddy, let us know if you have something different.

Linux (cPanel) - https://www.godaddy.com/help/what-is-my-websites-ip-address-16112

Windows (Plesk) - https://www.godaddy.com/help/what-is-my-websites-ip-address-16113

[nasser1]

the domain is registered with GoDaddy.

what is hosting IP address ????

example please

[nasser1]

i need online support ,

[Nate]

An IP address is 4 sets of numbers separated by dots.  Which product are you using to host the website?  The articles above show how to find the IP address for cPanel or Plesk accounts respectively.  If you're not sure what you have check your "My Products" area and let us know what you may have listed under Websites, Web Hosting, or Managed WordPress.

https://account.godaddy.com/products/

[nasser1]

yes, i use Web Hosting

[Nate]

What product is listed under Web Hosting on your "My Products"?

https://account.godaddy.com/products/

If it says cPanel or Plesk here are the steps to find your IP address.

Linux (cPanel) - https://www.godaddy.com/help/what-is-my-websites-ip-address-16112

Windows (Plesk) - https://www.godaddy.com/help/what-is-my-websites-ip-address-16113

If you have something different let us know what it says.

[nasser1]

hello world I need help

[nasser1]

i can't find 'cPanel ' in Web Hosting section, i just find two words

1) Options

2) Set up

[nasser1]

when i click on "Set up" button and add my godaddy domain

i have this error message : Re: Add Domain - Not already Hosted Elsewhere

[Nate]

The account would need to be Set-up before it's issued an IP address.  It should list the name and type of account next to these buttons.  You can also check the My Hosting dashboard.

https://myh.godaddy.com

After the hosting account is Set-up that button would change to Manage.  Clicking Manage would bring up the interface where you can find the IP address.

[nasser1]

404 This page could not be found.

[Nate]

Do you have any other products listed under Websites, Web Hosting, or Managed WordPress, which may be associated with your domain already?  If you do the domain would need to be removed from that product before it can be added to another product.

If you do not have access to the account which is using the domain you would need to contact support directly with the user ID and PIN from the account holding the domain.

https://www.godaddy.com/help/contact-us

(Also 404 link fixed above)

[nasser1]

really long waiting in chat suppot page

button disabled and cursor wait

[JesseW · Accepted solution]

Hey @nasser1. I'm not sure if you got this sorted out already or not, but it sounds like you're not able to set up your hosting with the domain cuppingclinics.com because it's already hosted. In our system, you wouldn't be able to set up the same domain on multiple hosting/site builder plans. It's possible for a domain to be registered in one GoDaddy account and hosted in another. If you do not know how the site is currently hosted and you are the domain registrant, please contact our support team so they can help you get the domain removed from its current hosting.