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Chaya
New

Can't download files using FileZilla

I need to update some files, but when I try downloading with FileZilla, it says I don't have permission. It lets me upload ok.

1 ACCEPTED SOLUTION
SG4101
Employee

Hello @Chaya and thank you for being a part of the Community!

 

I do apologize for the delayed response. In regards to a solution, I would check your file or directory permissions:

I hope these articles help assist with your file permissions issue, if the issue persists then I recommend reaching out to GoDaddy Support. Keep in mind there may be longer than normal wait times during this unprecedented time.

 

GoDaddy Support is available 24/7 via phone or chat!

GoDaddy Support is available 24/7!

View solution in original post

1 REPLY 1
SG4101
Employee

Hello @Chaya and thank you for being a part of the Community!

 

I do apologize for the delayed response. In regards to a solution, I would check your file or directory permissions:

I hope these articles help assist with your file permissions issue, if the issue persists then I recommend reaching out to GoDaddy Support. Keep in mind there may be longer than normal wait times during this unprecedented time.

 

GoDaddy Support is available 24/7 via phone or chat!

GoDaddy Support is available 24/7!

View solution in original post