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Can't login in to my own FTP with Cyberduck

I have all my credentials but still can't login to my own FTP with Cyber duck and online chat is only available intermittently.

2 REPLIES 2

Re: Can't login in to my own FTP with Cyberduck

Online chat will only be available if there is an agent/consultant available.

 

Are you able to log into your FTP account using any other FTP client, and what is the error message you are getting on Cyberduck?

Re: Can't login in to my own FTP with Cyberduck

@mmantha,

Be sure you are using "plain ftp" in your mail client settings. I also believe that SSL/TLS needs to be off and therefore using port 21 with a combination of good username/password credentials you should be able to connect.

 

 

Mike L. | WebPro