Process of creating the new database never ends, it doesn't leave the "Pending Setup" status. What should I do? Thanks!
You are on shared hosting, yes?
The database needs a really unique name and if the same database name (from another user of course) is on that very same server, it can cause a hiccup!
Try adding something like customer_id (really popular name) with customer_id_mySite (miss off the .com bit).
A VPS or dedicated server has no such issues......................
https://www.godaddy.pro/AngelHall-Coulston aka @rammsteinium