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Email not working with Submit Button

I have had a 3rd party produce a website and they have uploaded it using cPanel Hosting on GoDaddy.  My email is thru GoDaddy Office 365.  

 

When you click submit on my webpage, it is not sending me an email.  It is sending it to my web developer.  

 

What are we missing?  Do I have to register my email with the web hosting?

1 REPLY 1
Employee
Employee

Re: Email not working with Submit Button

Hi @englishtheriot

 

Thank you for the post. One thing that comes to mind is the MX Entry section in the cpanel dashboard that allows the mail delivery to route outside of the server. By default it will be set to Local Mail Exchanger and will need to be adjusted to Remote Mail Exchanger. 

 

Alternatively, this may be a rule that is found in the Office 365 address to route mail from the mail former to a secondary address.

 

Beyond that, if it is something within the scripting of the site you may need to get more information as far as what plugin or mail former the developer is using.

 

Best Wishes!

-TechFly