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Error on GoDaddy backup

Hi,

 

I get this error every time I log into my Backup.

 

{"id":"cpanel_proxy_api_unexpected_error","message":"Error calling https://cpanelprovapi.prod.phx3.secureserver.net/site_backups/4434520/generate_login_url","error":null}

 

Does anyone know what I can do to resolve it?

 

Thanks 

4 REPLIES 4

Re: Error on GoDaddy backup

On the phone with Godaddy right now trying to identify this problem.

Have you gotten an answer?
Im thinking it has to do with the Firewall they run.

New

Re: Error on GoDaddy backup

Same problem

Re: Error on GoDaddy backup

We have engineers working to identify and resolve this issue. We will have an update within 72 hours.The Backups should be working and you should be able to access Backups from within the server Cpanel. 

Re: Error on GoDaddy backup

Hi,

I'm also facing same problem.  Until now it hasn't been fixed

Maybe i need to phone   GoDaddy support too