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FTP Account I created doesn't work

Dear All,

So I've signup with a web hosting plan with GoDaddy, and created and log in to my CPanel. Then, I proceed to creating a ftp account, no problem at all (directory set as /jmfriedman/public_html).


However, when I try to upload via ftp, I keep getting the message that the server took too long to respond. ERR_CONNECTION_TIMED_OUT


There must be a rookie mistake somewhere along the way, and I hope someone can help me with it. Thank you for all the kind attention


With regards


Not applicable

Hi @jasonfriedman,


How many ftp accounts do you have? Just the one? Let me know your domain name and I can check if it's active.